Privacy Policy

1. Introduction

ListLens.io ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect information in the following ways:

• Contact Form Data: When you submit our contact form, we collect your name, email address, subject, and message.
• Authentication Data: When you log in via Manus OAuth, we receive your name, email, and unique identifier from the OAuth provider.
• IP Address: We collect your IP address for rate limiting and security purposes.
• Session Cookies: We use cookies to maintain your login session and provide a seamless experience.
• Payment Information: Payment processing is handled entirely by Stripe. We do not store credit card information.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your contact form inquiries
• To authenticate you and maintain your account
• To process payments through Stripe
• To prevent spam and abuse through rate limiting
• To improve our Service and user experience
• To comply with legal obligations

4. Data Storage & Retention

Important: ListLens.io does not store email lists or analysis results on our servers. Your uploaded data is processed temporarily and deleted immediately after analysis.

We retain the following data for operational purposes:

• Contact Form Submissions: Retained indefinitely for customer support and business records
• Rate Limit Records: Retained for 1 hour to prevent abuse
• Session Cookies: Retained for the duration of your session
• Authentication Data: Retained while your account is active

5. Third-Party Services

We use the following third-party services:

• Stripe: Payment processing. See Stripe's Privacy Policy for details on how they handle payment data.
• Manus OAuth: Authentication service. Your OAuth data is managed by Manus according to their privacy policies.
• Email Service: We may send you transactional emails related to your inquiries and account.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: You can request access to the personal data we hold about you
• Correction: You can request correction of inaccurate data
• Deletion: You can request deletion of your personal data (subject to legal obligations)
• Opt-Out: You can opt out of certain data processing activities

To exercise these rights, please contact us at [email protected].

8. Cookies

We use cookies to:

• Maintain your login session
• Remember your preferences
• Analyze usage patterns to improve our Service

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our Service.

9. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Website: listlens.io
Use our contact form: Contact Us